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metromindsza: Life is 10% of what happens to me and 90% of how I react to it. - John Maxwell Read More...

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Emotional Intelligence: Key to being successful

About the course

EQ is another way of saying 'human effectiveness' and - in a nutshell - it is important because it sets the stage for our ability to succeed at life. The field of EQ has had a profound impact on the way we think about success. Contrary to what we've been taught, achievement is the reward for having healthy levels of emotional and social competence - the two factors that determine our level of emotional intelligence

Key outcomes

Analyse the role of emotional intelligence plays in leadership and the workplace

  • Explain the concept of emotional intelligence and how this impacts on leadership & working
    with people
  • Analysing the relationship between emotional intelligence and self-awareness in relation to
    working with people & leadership
  • Analysing the relationship between emotional intelligence and self-management in relation to
    working with people & leadership
  • Analysing the relationship between emotional intelligence and social awareness in relation to
    working with people & leadership
  • Applying techniques for responding to situations in an emotionally intelligent manner.
  • Establishing your personality profile and your team & colleagues’ profile
  • Understand different profiles and how people behave according to this

Ideal candidate

Any person working with people!

Duration

1 day

Unit Standards

120305 - Analyse the role that emotional intelligence plays in leadership Level 5 Credits 8

 

Course Code: EQ

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